Microsoft embraces pain

Microsoft embraces pain:

User-centered design is all about empathizing with your users. When your software causes frustration and pain, it is important that this is fed back to the design team in order to create a virtuous cycle.

alex posted a video that is somewhat humorous…. and probably true to the extent in at least one possible universe.

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One comment on “Microsoft embraces pain

  1. CleverGirl says:

    For some reason, I am reading this and thinking about toothpaste for sensitive teeth.

    Don’t ask me why.

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